NES is thrilled to share some updates that will soon make managing your account more convenient. Here's what you can look forward to effective April 1, 2025.
Flexible Account Management
Instead of calling customer service, get ready to access user-friendly self-service features online for starting, stopping, and transferring service.
Quicker Service Restoration
Say goodbye to waiting to speak to a representative. Our new real-time payment posting system will post payments to your account immediately and allow you to quickly restore your service after payment without delays. No need to call in!
Budget Billing EnhancedÂ
Now less surprises from your NES bill thanks to Budget Billing. The program is now more user- and wallet-friendly. Budget Billing creates fixed monthly payments that are calculated based on last year's usage and evaluated regularly to avoid an unexpected settlement at the end of the year.
Simplified Property Manager Accounts
NES is improving property manager accounts to make things simpler and more efficient for customers with multiple accounts. Learn more.